CORRECTING and REPLACING Port St. Lucie and InvoiceCloud Launch New Online Payment System to Offer Customers Increased Self-Service Options

CORRECTING and REPLACING Port St. Lucie and InvoiceCloud Launch New Online Payment System to Offer Customers Increased Self-Service Options

PORT ST. LUCIE, Fla. & BOSTON–(Business WIRE)–Be sure to substitute the release with the adhering to corrected variation thanks to numerous revisions.

The up-to-date release reads:

PORT ST. LUCIE AND INVOICECLOUD Start NEW On line PAYMENT Technique TO Present Clients Increased SELF-Provider Alternatives

The Town of Port St. Lucie has applied InvoiceCloud, an EngageSmart (NYSE: ESMT) resolution for on line monthly bill payment companies, to start a new digital payment, customer engagement, and billing program for utility prospects. The new payment portal went dwell on December 13, 2022.

With InvoiceCloud, the Port St. Lucie Utility Division gives its far more than 90,000 clients a easier and much more intuitive payment remedy. Prospects now have the option to fork out their utility charges by means of electronic wallet, PayPal, Venmo, and text. InvoiceCloud’s answer also delivers many further self-company possibilities like AutoPay, a person-time payments, and paperless billing, letting consumers the flexibility to pay out their utility charges in the way most easy for them. The new technique integrates specifically with the City’s Infinity Customers Data Process (CIS) from Sophisticated Utility Systems, and the Port St. Lucie mobile application, on which buyers can fork out their expenditures as a result of InvoiceCloud.

Port St. Lucie started conducting all utility office services almost in 2020 and has remained thoroughly digital ever given that. According to an InvoiceCloud study executed in Oct of 2022, 50{3df20c542cc6b6b63f1c547f8fb389a9f235bb0504150b9df2ff264aa9a6c16c} of invoice payers surveyed indicated that given that the begin of the COVID-19 pandemic they are now much more very likely to make a digital payment than they were prior to the pandemic commenced. InvoiceCloud’s remedy will further more travel e-adoption and improve their customers’ payment experience.

“Our group enjoys the fact that InvoiceCloud works by using each probable touchpoint to drive prospects to self-provider,” reported the Town of Port St. Lucie’s Supervisor of Utility Billing and Connection Guidance, Regina Linsley. “Our prospects want to handle their utility expenditures by themselves on line, and InvoiceCloud is developed to make each and every conversation with our portal very simple and pleasant.”

InvoiceCloud’s actual-time details transfer makes sure swift payment processing speeds and allows Port St. Lucie workforce conserve time that can be superior expended on other higher-value tasks. Lags in payment processing experienced historically prevented staff members from undertaking other perform and often resulted in late payment notices for shoppers. Additionally, the Metropolis believes that InvoiceCloud’s high-adoption system will travel far more clients to self-services routes, saving the Utility Office a important amount of dollars every year.

To acquire edge of these new monthly bill administration and payment options, Port St. Lucie buyers can enroll on the InvoiceCloud portal in this article.

About Port St. Lucie:

The Metropolis of Port St. Lucie is proud to be a hometown where individuals live, discover, perform and participate in and celebrate all of life’s alternatives. With 224,905 citizens, Port St. Lucie is Florida’s seventh largest town by populace (South Florida’s 3rd premier town). The City occupies an region of 120 sq. miles in St. Lucie County on Florida’s east coastline, about 50 miles north of West Palm Beach front, midway concerning Miami and Orlando. The City gives most traditional municipal services together with law enforcement, h2o and sewer and general public will work. For much more information, please go to

About InvoiceCloud:

InvoiceCloud, an EngageSmart answer, is a foremost provider of on line bill payment companies. Established in 2009, the firm has developed to be one of the foremost disruptors in the cloud-primarily based digital invoice presentment and payment (EBPP) space, aiding establishments place shopper working experience initial. By switching to InvoiceCloud, clients can make improvements to client engagement, loyalty, and efficiency although cutting down churn and missed payments in the system. To master extra, pay a visit to

About EngageSmart:

EngageSmart is a major company of vertically personalized client engagement application and built-in payments alternatives. At EngageSmart, our mission is to simplify buyer and client engagement to allow for our shoppers to concentration resources on initiatives that make improvements to their enterprises and far better serve their communities. EngageSmart features single instance, multi-tenant, true Software program-as-a-Support (“SaaS”) vertical remedies, like SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are developed to simplify our customers’ engagement with their customers by driving digital adoption and self-company. As of September 30, 2022, EngageSmart serves 94,500 clients in the SMB Answers section and 3,300 clients in the Business Options segment across numerous main verticals: Overall health & Wellness, Government, Utilities, Fiscal Products and services, Health care and Offering. For more information, take a look at and adhere to us on LinkedIn.

About Superior Utility System

Advanced Utility Programs is a subsidiary of Harris Laptop Techniques, providing Buyer Facts and Billing alternatives exclusively to municipal, trader owned, and cooperative utilities proven in 1997. With extra than 150 productive consumer deployments throughout North The usa, Central The united states, South The usa and the Caribbean, Highly developed has the experience needed to deliver a successful implementation of your mission important CIS.

Forward-Looking Statements

Specific statements about EngageSmart’s business enterprise in this launch are “forward-searching statements” inside the indicating of the Personal Securities Litigation Reform Act of 1995 and are primarily based on existing expectations and assumptions that are subject to challenges and uncertainties. All statements contained in this information launch that do not relate to matters of historic reality ought to be regarded ahead-on the lookout statements, and are commonly determined by phrases this kind of as “expect,” “intend,” “anticipate,” “estimate,” “believe,” “future,” “could,” “should,” “plan,” “aim,” and other comparable expressions. These ahead-seeking statements include things like, but are not confined to, statements about the anticipated added benefits and use of the InvoiceCloud platform and other statements that are not historical facts. These forward-seeking statements are neither promises nor guarantees, but include challenges and uncertainties that may perhaps induce actual effects and events to vary materially from individuals contained in the ahead-wanting statements. Real outcomes and activities could vary materially from these anticipated in these ahead-looking statements for several reasons, such as, but not restricted to, the next: our lack of ability to sustain our fast growth failure to regulate our infrastructure to aid our potential development our risk management efforts not remaining successful to avoid fraudulent functions lack of ability to introduce new capabilities or providers properly or to boost our remedies lack of ability to accomplish or sustain profitability failure to adapt and reply efficiently to fast transforming technologies, evolving market specifications and restrictions and transforming business needs, necessities or tastes serious or perceived mistakes, failures or bugs in our methods rigorous levels of competition absence of success in developing, increasing or retaining strategic partnerships COVID-19 pandemic and its affect on our workforce, customers, partners, shoppers and other essential stakeholders lawful and regulatory hazards and technology and intellectual home-relevant threats, among others. Other significant threat things that could have an effect on the outcome of the occasions established forth in these statements and that could have an effect on EngageSmart’s working effects and economical affliction are mentioned in Merchandise 1A of our Once-a-year Report on Type 10-K for the year finished December 31, 2021 and our Variety 10-Q for the quarter ended September 30, 2022, as up-to-date by our long term filings with the Securities and Trade Commission. These types of statements are based mostly on EngageSmart’s beliefs and assumptions and on data at this time available to EngageSmart. EngageSmart disclaims any obligation to publicly update or revise any these types of ahead-searching statements as a result of developments happening after the day of this doc besides as needed by law.


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